UBIK - Intermittent incoming calls problem – Incident details

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APR13

Intermittent incoming calls problem

ResolvedMaintenance391 hours 40 minutes

Affected

Appels entrants - Inbound calling

Under maintenance from 12:27 PM to 8:07 PM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We are seeing a return of incoming calls. We are still awaiting the return of our supplier.

  • InvestigatingUTC

    We are currently verifying a partial issue with incoming calls. The supplier in trouble has been notified and we are awaiting a response.

  • MonitoringUTC

    The problem has been identified at a Canadian supplier.

    Incoming calls seem to come back quietly.

    We'll let you know when the issue is resolved.

  • InvestigatingUTC

    There are currently issues with incoming calls. (Calls busy, voice lag)

    We are currently investigating this incident.

    Thanks.