UBIK - UBIK: Problem with main internet link – Incident details

All systems operational

UBIK: Problem with main internet link

Resolved
Operational
Started over 2 years agoLasted 5 days

Affected

Appels entrants - Inbound calling

Operational from 12:06 PM to 3:32 AM

Appels sortants - Outbound calling

Operational from 12:06 PM to 3:32 AM

Portail d'administration - Admin portal

Operational from 12:06 PM to 3:32 AM

Updates
  • Resolved
    UTC
    Resolved

    The main link is back in operation.

  • Monitoring
    UTC
    Monitoring

    The problem is solved.
    We are currently on the backup internet link.

    We continue to monitor the situation.

    Thank you for your patience.

    The problem has been solved.
    We are currently on the backup internet link.

    We will continue to monitor the situation.

    Thank you for your patience.

  • Identified
    UTC
    Identified

    We currently have a troubled internet link.
    A technician is on site, the problem should be resolved within the next hour.

    We currently have a troubled internet link.
    A technician is on site, and the problem should be solved within the next hour.

  • Investigating
    UTC
    Investigating

    Hello,

    We are experiencing an issue with our main Internet link. We are in contact with our provider to identify the problem.

    We are trying to redirect the traffic to the secondary link.